Wednesday October 28, 2020
Email remains one of the most enduring and successful channels to reach people. There's been a resurgence of email newsletters recently…
Tuesday October 27, 2020
Digital Ocean(https://digitalocean.com] offers a managed database solution in addition to its hosting services. We're making use of this…
Sunday October 25, 2020
It's difficult to discover independent brands because online shopping is dominated by big tech companies and large retailers. Direct-to…
Sunday October 25, 2020
Quality brands will move away from Amazon. The benefits of the marketplace no longer outweigh the great costs associated with letting Amazon…
Saturday October 24, 2020
Knockaround is a sunglass company with that sells affordable, high quality sunglasses, primarily via their own website. The company launched…
Friday October 23, 2020
Google recently released version of Google Analytics. This release includes new machine learning/AI-enabled features designed to make it…
Thursday October 22, 2020
This week, Google was the subject of a antitrust lawsuit by the Department of Justice. The case revolves around Google making it's search…
Wednesday October 21, 2020
There are thousands of Shopify apps, enough to seemingly have everything covered. As ecommerce evolves and the Shopify platform develop…
Tuesday October 20, 2020
One of the strongest features of the Shopify platform is the Shopify app store. There are thousands of apps to customize and extend the…
Monday October 19, 2020
Since starting this iteration of the ecomloop blog back in April, I've posted on a variety of topics all related to digital commerce. Much…
Sunday October 18, 2020
Before the pandemic hit, The Lehman Trilogy hit Broadway for a short stint in its United States Debut. Planet Money's Indicator podcast…

Customer inflection points

Saturday October 17, 2020
Long term customer relationships are bound to hit "fluctuation points". These are the times where a customer could end up becoming a…