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The Sunday circular

Source: Seth's Blog
Date:

As commerce moves online. the activities are changing, the middlemen are as well, but the two pillars remain. Priceline was a pioneer in this, giving travel shoppers a way to sign up for hassle, inconvenience and insecurity (you didn’t know which airline until after you bought yo

Amazon Recovers to Pre-COVID Customer Satisfaction

Source: Marketplace Pulse
Date:

In 85 days between February 29th and May 24th, the share of positive reviews on Amazon worldwide marketplaces dropped from 92.5% to 88.7%. It then took nearly as long - until August 11th - to recover. While only a change of 400 basis points, this more than five-months-long swing

eBay Pulled Along by the Pandemic

Source: Marketplace Pulse
Date:

eBay can’t keep up with other marketplaces

One Million Unhappy Amazon Shoppers

Source: Marketplace Pulse
Date:

complaints on #Amazon are only up 5% from one year ago

WooCommerce launches native WooCommerce Payments f

Source: eCommerce – TechCrunch
Date:

Everyone is getting into payments. Here’s Woocommerce payments, powered by @stripe

Walmart is piloting a pricier 2-hour ‘Express’ gro

Source: eCommerce – TechCrunch
Date:

Walmart is rolling out express delivery for groceries for an extra $10. Allows customer to get orders in under 2 hours rather than 4+ days.

Shopify launches Shop, a new mobile app

Source: eCommerce – TechCrunch
Date:

This is a move towards building a better marketplace - and there’s a big opportunity. Major marketplaces suffer from quality issues and are bad for product/brand differentiation. Amazon has turned nearly everything into a commodity.